FAQs
Questions? Answered.
Everything you might want to know before you bring your car in. Can't find your answer? Just ask us.
No. We specialise in BMW, but we service and repair all makes and models – Toyota, VW, Ford, Nissan, Isuzu, Mercedes-Benz, Hyundai, Chevrolet, Audi and more. Cars, bakkies, SUVs and LDVs are all welcome.
Yes. South Africa's Guidelines for Competition in the Automotive Aftermarket allow you to have an in-warranty car serviced and repaired by an independent workshop, as long as the work is done to the manufacturer's specifications with quality parts. We use BMW-approved oils and quality parts and record every service. Work covered by an active BMW motorplan should still go to the dealer so you do not pay twice.
Yes – new and used. We supply genuine BMW parts, OEM-supplier parts (the same factories that make BMW's parts) and tested used spares. Use the BMW Spares page or WhatsApp us a photo of your licence disc and the part you need.
In many cases, yes – talk to us first. We cannot guarantee parts we did not supply, so the workmanship warranty is limited to the labour.
After diagnosing your car we send an itemised quote on WhatsApp or email as a PDF, with parts and labour shown separately. We only start once you approve it, and if we find anything else along the way, we contact you first.
Most services, brakes and batteries are done the same day. Bigger jobs depend on parts – we tell you the expected time when you approve the quote and keep you updated on WhatsApp.
BMWs (and many modern cars) have an intelligent battery sensor that adjusts charging to the age of the battery. If a new battery is not registered, the car keeps charging it like an old one, which shortens its life. We register every battery we fit.
You can pay by EFT, card or cash when you collect the car. You receive a detailed invoice on WhatsApp or email for your records.
We are at 70 Queen Street, Cambridge, East London – easy to reach from Vincent, Berea, Amalinda, Nahoon and Beacon Bay. Call or WhatsApp 083 620 5044 for directions.
Cambridge · East London
Is your car feeling unwell? Bring it to the clinic.
BMW or any other make – book online in two minutes, send a WhatsApp or give us a call. We diagnose properly, quote in writing and only start once you approve.